General Terms and Conditions Oksana Nikiforova Movement Design Web Store
Before using our web store, please read carefully through the below stated Terms and Conditions. By using our website you state that you agree to, understand and fully accept the terms and conditions. If you disagree with any of the conditions, we would like to ask you not to use our website.
The web store Oksana-Nikiforova .com is operated by company Oksana Nikiforova, Max-Kolmperger-Str. 19, 81735 Munich, Germany .
The Terms and Conditions of the Oksana-Nikiforova.com web store are compiled in accordance with the Consumer Protection Act and other international codes of e-business. The Oksana-Nikiforova.com website reserves the right to modify the Terms and Conditions without prior notice.
- “Vendor” refers to web store Oksana-Nikiforova.com
- “Customer” refers to a person using our system, i.e. our web store customer
- “Web store” refers to the information system for product presentation and sale
ACCESS TO INFORMATION
According to Consumer Protection Act, the vendor hereby undertakes to provide the customer with the following information:
- Company name and head office
- Essential characteristics of goods
- Price of goods, including VAT
- Delivery costs
- Payment method and delivery time
- Cancellation policy
- Price validity
All prices on the website are listed in € (Euros) and include VAT where applicable. Prices are valid at the moment of order placement and do not have a predetermined validity. Price validity requires compliance with the stated payment methods. Prices can be changed without prior notice. The cost of packaging and delivery is not included in the price.
- Product selection:
Select the desired product and add it to the shopping basket. Your shopping cart will appear. The cart shall display the name of your selected item, quantity of products and total price. You may return to shop and continue shopping or proceed with the checkout.
- Video upload:
Before proceeding to checkout you have to upload the video that you would like to be analysed.
- Data entry:
After the confirmation of selected products and country, enter your personal data into the provided form.
Having successfully completed the form, select the payment method: bank transfer or PayPal.
- Order confirmation:
After completing your purchase, you will receive an e-mail with purchase details – contract.
The contract may be drawn up in English.
Cancelation and Return Policy
We want you to be as happy with your purchase as we are providing you with our service!
If you would like to return your product for any reason, please see below:
1. Return for change of mind: The customer has the right to cancel the contract for any reason before the video analysis is delivered to them. The notice shall be submitted to the e-mail address firstname.lastname@example.org. The submitted notice shall be considered valid if submitted or e-mailed before the analysis is delivered.
2. Returns for faulty goods: If the video analysis is not to your standards and you are not satisfied, we may offer a new one or refund as appropriate in accordance with your legal rights. We will do this within reasonable time, at no additional cost to you and without causing any significant inconvenience.
For this option, please email us within 7 days to receive a confirmation, along with proof of purchase and a description of the fault.
All returns must be authorised via email.
If all conditions are met, the payment will be refunded as soon as possible and no later than in 15 days of cancellation notice receipt.
The delivery time is usualy 3-5 business days. In exceptional circumstances, when the demand for the product is too high the delivery time is up to 10 days. In case of longer delivery periods you will be informed about the time of delivery by e-mail or telephone.
Customers Computer Equipment and Web Site Use
The customer is solely responsible for the purchase and maintenance of his/her computer equipment, including the software and hardware used, and any other equipment needed for the access to and use of the www.oksana-nikiforova.com website. All the related costs shall be borne by the customer. The vendor shall not be held responsible for any potential software or hardware errors arising from the visit to or use of the web store, or for any potential damage caused by or related to the products purchased in the web store.
Personal Data Protection
The vendor undertakes to protect all information acquired through the website in accordance with the Personal Data Protection Act and not to forward, sell, rent or in any other way trade with the customers’ personal data. Personal data shall never be used if the owner shall in any way object to the way of its use.
All content published on the Oksana-Nikiforova.com website is the property of the company Oksana Nikiforova, Max-Kolmperger-Str. 19 81735 Munich, Germany. All copyright works are protected without formal registration. All data, texts, articles, product images, graphic and video materials and other information presented on the website are protected under the Copyright Act and shall not be used without prior consent. The structure and individual conceptual solutions are protected as well.
Company trademarks and logos of other companies are the property of those companies. Images are symbolic and do not always fully reflect the actual state of products.
The Oksana-Nikiforova.com website also contains links to other companie’s websites, providing access to other sources of information. The vendor shall not be held responsible for the content of other companie’s websites and will cancel them as soon as technically feasible if they prove to be misleading.
Oksana-Nikiforova.com reserves the right to modify or change any or all parts of these Terms and Conditions without prior notice. The modifications shall enter into force at the time of their publication.
As a customer, you hereby agree that all stated conditions are binding and valid in all their forms and content. You are deemed to be aware that the vendor is unable to notify each customer about each documentation change, and to accept the obligation to regularly check on any possible modifications and refrain from using the services or website if you do not completely agree with them.
The vendor reserves the right to contact the customer, if necessary, on the telephone number provided.